reviews of 3464 free web apps
in 181 categories

The Most Popular Customer Support App Per Country

Based on Alexa traffic data, updated on 18 Jun 2013 at 04:41 GMT.

Most Popular Customer Support Apps

Graph of relative popularity
Reach % and rank # of each application from Alexa.

North America

In the important United States market the top places for online customer support applications are Zendesk, Kayako, Desk.com, and Freshdesk. Here Zendesk reaches 37.9% of the users with 42.1% of all page views, Kayako reaches 34.9% of the users with 28.0% of all page views, Desk.com reaches 45.1% of the users with 44.8% of all page views, and Freshdesk reaches 28.3% of the users with 24.4% of all page views. A ranking is calculated based on a combination of visitors and pageviews. On the list of most popular sites in the USA Zendesk is number 492, Kayako is number 3189, Desk.com is number 3584, and Freshdesk is number 7500.

Europe

In the largest market in the European Union, Germany, the leaders for online customer support applications are Zendesk, Kayako, and Freshdesk. Here Zendesk reaches 1.6% of the users with 1.3% of all page views, Kayako reaches 0.8% of the users with 0.4% of all page views, and Freshdesk reaches 1.0% of the users with 2.0% of all page views. A ranking is calculated based on a combination of visitors and pageviews. On the list of most popular sites in Germany Zendesk is number 2359, Kayako is number 26434, and Freshdesk is number 28711.

South East Asia

In Asia, in the upcoming market of China the top dogs for online customer support applications are Zendesk and Desk.com. Here Zendesk reaches 1.1% of the users with 0.7% of all page views and Desk.com reaches 2.2% of the users with 2.6% of all page views. A ranking is calculated based on a combination of visitors and pageviews. On the list of most popular sites in China Zendesk is number 12244 and Desk.com is number 38935.

South America

In Brazil, the most important market of South America, the two most popular sites for online customer support applications are Zendesk and Kayako. Here Zendesk reaches 5.3% of the users with 4.9% of all page views and Kayako reaches 2.2% of the users with 2.1% of all page views. A ranking is calculated based on a combination of visitors and pageviews. On the list of most popular sites in Brazil Zendesk is number 591 and Kayako is number 8184.

Eurasia

The most popular in Russia for online customer support applications are Zendesk and Kayako. Here Zendesk reaches 2.9% of the users with 2.9% of all page views and Kayako reaches 2.3% of the users with 2.6% of all page views. A ranking is calculated based on a combination of visitors and pageviews. On the list of most popular sites in Russia Zendesk is number 1518 and Kayako is number 11581.


Maps for all 181 categories of web apps

Subscribe