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Xero

Published on 01/18/2009
Ratingstars4 Rated 4 out of 5 stars by AppAppeal Editor
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What can you use the app for?
Xero is an online accounting system for small businesses. Based on Saas or software as a service concept, the application is targeted at those enterprises or businesses who want a robust yet simple accounting system. Xero (funny name to be sure) provides a dashboard where one can view all company transactions at a glance. The application also provides for a direct feed from Banks, giving instantaneous reconciliation of accounts. It also has an invoicing module for billing clients and organizations. As with any other web based application, Xero can be used anywhere with internet access. When compared with other similar online suites, Xero has the ability to process online bank feeds which means almost real time information on the accounts. With online transactions and payments becoming popular, one can dispense with paper checks altogether. Cash payments and receipts can be managed online making such transactions easier. The expense account can also be managed from a single interface rather than using a separate application for this purpose. It also prides Google maps and Skype integration which can be useful for some users. Contact management tool can be used enterprise wise saving time and effort. Overall, Xero is an online application which combines many applications and presents it in one single bundle. It has accounting, contact management, expenses, payments and related modules which can be accessed through a single interface.
What is the history and popularity of the app?
Xero is the brainchild of Rod Drury, a self styled technology guru and entrepreneur and Hamish Edwards, an accountant by profession and specializing in small businesses. Xero is listed on the New Zealand Stock Exchange. According to their website Xero has offices in Wellington, Auckland, Christchurch and London. The present usage and client details are not available.
What are the differences to other apps?
Xero is an online application which bundles many different modules into one package. It has accounting, expenses, receivables, payments and contact management tools which can be integrated to provide a unified view.
How does the web app look and feel to use?
The look and feel of Xero is contemporary. The colors are muted and pleasant without jarring the senses. The user interface has large identifiable buttons for easy navigation. It has a well documented help tool which covers all the features of the application. Navigation between pages is smooth and the entire site has a unified look. Overall the frontend has been designed well and is ergonomic.
How does the registration process work?
The registration process is simple. The designers of this application have given a distinctive twist to the registration process by including a game for verifying the authenticity of users. After winning the no brainer, one is directed to the email address for authenticating the account. There is no need for providing credit card information while in the thirty day trial zone.
What does it cost to use the application?
The trial period is free after which one can choose between $49 per month or save $89 by opting for an annual subscription of $499. The pricing seems to be steep when one compares the rates with some of the more popular online solutions. One wonders who will pay such a huge amount for this kind of application. Remember that even large software do not cost as much as the annual subscription. There are no irritating popups or advertisements which is a big plus.
Who would you recommend the application to?
One should sample the application and make use of the thirty day free trial offer. Though the price seems to be on the higher side, one never knows if it might suit certain kind of businesses.
  • A single window to view the entire accounts. The dashboard view provides bank information, payments, receivables etc. on a single web page providing a quick assessment of the accounts.
  • A personalized invoice module to mange clients. The application provides for accepting payments through PayPal. Invoices can be sent as attachments through email.
  • The application has a expense module to monitor, accept and manage expenses. Expenses claims status can be viewed and adjustments made.
  • A contact module is provided to add, delete or edit contacts. Contact groups can be formed to provide a unified view to the group members.
  • Google maps and Skype integration is possible.
  • The reporting module can be used to generate and view reports. The reports can be exported to Excel with cell formatting and formulas. Comprehensive management reports can be generated with Xero.

Xero pricing

Permanently_free_version Permanently free version
- Cheapest plan (per month): $19.00
- Most expensive plan (per month): $39.00
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Mobile versions
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Iphone app

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Blackberry app

Languages
English

English

Website
http://www.xero.com/

Post a comment

12 comments (newest first)
Catherine-Xero
on 14 Dec 2011 at 23:37
@LMuller Not good to see you've been having problems with bank feeds. We have a great support team to help you out and we're working with banks in New Zealand and Yodlee to get the service as reliable as possible where we have control over this and for the most part it is! Which bank are you having problems with? We pride ourselves on excellent customer service so I apologise you feel you're not getting it - I'll pass this back to the team.
LMuller
on 13 Dec 2011 at 04:14
(Rated 1 out of 5 stars)


I'm in NZ and though I'd love to agree with some of the other positive reviews I have to say it has not been easy using Xero for me. The product would be great if the system actually worked. I had problems with the Bank Feeds downloading duplicate transactions multiple times and some months the system would not allow me to reconcile any transactions at all. Nothing some good customer service wouldn't be able to fix, but I suppose here in NZ that is too much to ask. Time to check out the competition.
Brock Donald
on 28 Apr 2010 at 14:20
Firstly, great review. Xero is a great product. Alternatively, there is Kashflow,com and Sassu.com available. All three have their own strengths and weakness, We www.connect2field.com integrate with all of them, and find and even mix of our customers using them.
Anonymous
on 27 Mar 2010 at 21:31
You mention other online accounting packages that are more popular than Xero - what are they? Xero's the only one I've found so far. Thanks.
Anonymous
on 27 Jan 2009 at 06:40
Light years ahead of every other accounting package I've ever had to struggle with. The ongoing cost is relatively high but if you factor in the cost of the time saved it works out at less than free! Ive changed all of my companies over. MF
Anonymous
on 27 Jan 2009 at 06:40
Light years ahead of every other accounting package I've ever had to struggle with. The ongoing cost is relatively high but if you factor in the cost of the time saved it works out at less than free! Ive changed all of my companies over. MF
Anonymous
on 27 Jan 2009 at 06:40
Light years ahead of every other accounting package I've ever had to struggle with. The ongoing cost is relatively high but if you factor in the cost of the time saved it works out at less than free! Ive changed all of my companies over. MF
Anonymous
on 27 Jan 2009 at 06:40
Light years ahead of every other accounting package I've ever had to struggle with. The ongoing cost is relatively high but if you factor in the cost of the time saved it works out at less than free! Ive changed all of my companies over. MF
Anonymous
on 27 Jan 2009 at 06:40
Light years ahead of every other accounting package I've ever had to struggle with. The ongoing cost is relatively high but if you factor in the cost of the time saved it works out at less than free! Ive changed all of my companies over. MF
Anonymous
on 19 Jan 2009 at 22:24
Thank you for this, I will definitely be looking at trying this product.(Funny name to be sure - I assume its pronounced Zero??)
Anonymous
on 19 Jan 2009 at 20:34
Pricing is $US29 ($NZ49) with unlimited users and no additional support costs, no up front cost and no contract. That seems to be favorable compared to other offerings. Good review, thanks
Anonymous
on 19 Jan 2009 at 19:23
Good to see this product being reviewed. I have been a user for nearly a year now and switching over from MYOB was one of the best back of house decisions I have made in the last year. I have both saved a hell of a lot of time and also have my accounts way more up to date than I did with MYOB.

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