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WePay
Collecting Online Payments

Published on 08/24/2010
Ratingstars4 Rated 4 out of 5 stars by AppAppeal Editor
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What can you use the app for?
WePay is an online service that enables users to collect donations, send bills, sell tickets and much more. It gives users the ability to accept payments made via a donor’s bank account, or credit card as well. Users of WePay are given tools to easily manage their group’s financial accounts, to ensure that the bills are paid on time, while at the same time users can share their organization’s financial history with other group members to maintain transparency. The two Facebook apps, Sell Tickets and Collect Money, allow users to sell tickets for Facebook events or collect money from Facebook groups.
What is the history and popularity of the app?
WePay was founded in 2008 by Bill Clerico and Rich Aberman in order to address three main issues that they felt that groups have to deal with. Firstly, that collecting money from others is a struggle. Secondly, once collected, that money must be stored in either a personal account, or a separate bank account must be established. Finally, maintaining transparency can be an issue as well. Therefore, WePay was developed to tackle these issues and ensure that organizations can easily collect and manage incoming money, while maintaining sound financial records.
What are the differences to other apps?
What makes WePay unique is its ease of use and its aim to serve as a solution to the financial problems that organizations often face starting out. Users can easily establish an online financial presence for their group or organization, and provide that information to members easily for purposes of transparency, and to enable group members to communicate with each other in one central location.
How does the web app look and feel to use?
WePay’s homepage maintains a simple if slightly cluttered layout, and an inoffensive color scheme of mostly white with colored links and menu boxes. Easily accessible are anecdotes on how organizations are currently using WePay, as well as several examples. Several external links are available to sites which have featured WePay at some point or another, unfortunately it is not readily apparent what these links are for without clicking on them, so a more wary user may consider them advertisements and avoid clicking entirely.
How does the registration process work?
On the homepage of WePay, a new user is prompted to choose why they wish to use WePay, and then after clicking the red “Get Started” button, is taken to the account creation page. Users must enter their group name and email address, after which they can optionally enter the email addresses of other members of their group who they wish to have access for transparency’s sake. After which, they click “Next Step” where they are required to enter First and last name, social security number for US PATRIOT Act compliance, and choose a password, after which they can then begin using the features of WePay in their entirety.
What does it cost to use the application?
WePay is a free to use service; however, groups will incur a small fee per incoming transaction. Groups can decide the fee for their transactions, enabling them to choose the option which best suits them. Fees for sending bills, selling tickets, and deposits are 50 cents when made with a bank account or alternatively, 3.5% if made via a bank account or credit card. All donations incur a 3.5% fee regardless of their source. In addition to the above, groups that wish to receive a WePay Prepaid Visa Card incurs small domestic and international ATM fees, as well as a shipping and handling fee of approximately $5-10.
Who would you recommend the application to?
WePay offers solutions for all organizations and individuals wishing to accept payments while maintaining sound records and transparency amongst its members, but it is especially suited to fundraising efforts, as it enables users to easily accept donations as well as sell tickets to events.
  • Web based interface for ease of use
  • Prepaid Visa card available for easily utilizing donated funds
  • The ability to invite members into the group, enabling them to communicate with each other as well as monitor the spending of funds
  • Guest list management for events that a group sells tickets to
  • The ability to send reminders when collecting money from friends and family
  • Facebook apps that help users collect money

WePay pricing

Permanently_free_version Permanently free version
Languages
English

English

Website
https://www.wepay.com/

Post a comment

11 comments (newest first)
BayBay1972
on 24 Jan 2012 at 22:14
I never have left a negative comment about a company, but I felt compelled to post this after such a negative experience. After CAREFULLY reading the FAQS and instructions, I thought WePay was a great alternative to PayPal - how wrong was I!! It all seemed great at first. I sent out the bills to the ladies who purchased some of my past designer fav's and they all told me they were able to easily enter their payment in. Since they are my friends, I dropped all the stuff into the mail since I saw the payment pending. At that time, each transaction had pending date on it for when it would clear, these pending dates were for the following day. Two days past the pending date, I chatted with a rep online and she told me that they should all clear end of that day. Still wasn't cleared. Went online yesterday and now it has switched to say call them to discuss pending transaction. So I call and I am on hold forever. Finally get a rep, and she disconnects me. I call back and I get a message saying all agents are too busy, please call back!!! So, I then hop back on to their site to chat with a rep. I am told that I need to email support to verify what I have sold. I ask him why isn't this in their FAQs or why didn't I receive an email after the payments came in to make me aware or why didn't the rep I talked to a couple days before tell me that? He says nothing but "Thank you for using WePay". So I just emailed them with what I am assuming I am supposed to send them. I read through their site and could find nothing on that, so I am hoping what I sent them will be good so I can get my payments. It will be a week tomorrow and still no payment from these guys and waiting to hear from the support team on if my list of goods sold is enough. No good. Never using them again. If you are reading this and are thinking of using them, don't!
Jaded Kitty Kimiko
on 05 Jan 2012 at 20:53
(Rated 5 out of 5 stars)


I see these posts and have to add my own.. I've been using WePay successfully for over a month.. everything works just like it said it would.. the FAQ and instructions I Read CAREFULLY!!! and the customer service has always answered all my questions and been quickly responsive, not only on the site itself with live chat, but on twitter as well.. The money processing time hasn't taken any longer for me than the FAQ claims, and when you input your bank account and routing for the first time you might want to note the succession must enter it in as.. the first time I tried to do mine I got it backwards... All and all after being with paypal for many years and then having a HORRIBLE experience with them that lead to them banning me for life over a lie they where told about my account.. I LOVE WePay... too bad Ebay is owned by paypal and join let WePay in.... I can't wait to see what WePay has coming in the future
Sarasota Collectables
on 02 Jan 2012 at 17:44
(Rated 1 out of 5 stars)


I also have a payment pending. I called and a message said there were no support agents available to take my call, and to leave a message. What kind of shady business is this? As a seller trying to get away from Paypal, I just can't seem to win no matter where I go. I sent them an email, so now I have to wait. Actually, the payment is from myself. I want to see how hard it is to get my funds after a sale.
Jeremy
on 16 Dec 2011 at 00:19
(Rated 1 out of 5 stars)


If you enjoy not being able to see what people buy from your store until a payment clears, and having every payment take multiple days to go from Pending to Complete (Including withdrawals directly from your account balance from money that is completely cleared already), having to export an Excel document to get shipping information (which also doesn't contain what someone purchased), having Wepay use the information the customer provided to call said customer and ask them if they did in fact order something from you and that you aren't in fact trying to steal money from them (really inspires repeat business, let me tell you) then by all means use this service. On the upside it's easy to set up a little store and test it out for yourself. The customer service is very polite and quick to respond, even if they don't answer the questions you ask. I would have preferred 0 stars , or negative stars, but that option doesn't exist because in a sane world it shouldn't need to.
mara remire
on 13 Dec 2011 at 22:04
I signed up for an account thinking they were truly Paypal's competition, WRONG! I received my first payment and problems started right away. It took them nearly 2 weeks to tell me that they needed more info, then after 3 days they told me sorry can't process your payment, still have given me a reason. They suck! Stay away.
WOULDHAVEPREFERREDZEROSTARS
on 07 Dec 2011 at 23:37
(Rated 1 out of 5 stars)


the worst company i have had the misfortune of dealing with. they hold ur money with NO explanation making interest on it..never contacted me. i contacted them TEN TIMES!!! Half the time they wouldnt answer the phone, the other half they blew me off. After they would ask me to provide more and more details about the items i sold on Craiglist, lol They even askd for pictures!!! Unbelieveable. The CEO of this company touts ridding world of "tedious payments" Amazingly this company just made Paypal look like the best company on the planet!!! DONT RECOMMEND
Thomas
on 02 Dec 2011 at 17:44
(Rated 1 out of 5 stars)


Wepay definitely sucks. And I will agree with the comment below. My payment was pending for over a week. My buyer has been waiting for the item that was suppose to be shipped 3 days after the payment was made. I had contact wepay to see what is going on and the wepay rep stated they have to verify the payment. Okay so what's the verification? Wepay rep stated they have to call the buyer. I asked is that standard proceedure? They stated only for new accounts. I'm like OK I'll contact my customer let him know. They never contacted him to verify the payment. I call back a day or two later to ask what is going on. They state they are waiting for the customer to call them. I tell them the customer has not been contacted in any way. They say they will make another attempt. When they get a hold of him, the buyer contacts me irritated with the wepay reps concern for what he's purchasing, what it's for, and getting very personal with my customer. I contact wepay again, they apologize (we are 7 days in now) and state it will clear in 3 more days. I told them this should have been done the first minute payment came in. So I ask again so I'm sure I can relay future purchase procedures to give an exact ETA of delivery etc. The wepay rep states OH NO every new buyer and seller needs to be verified. I say what... The last rep stated it's just for new account holders. They said Nooooooooooooooooooooo (like the longest no ever). Every (Every) account has to be verified. So in short every new customer I have which probably majority of them about 90% will be new customers will have to be manually verified. What a waste. I immediately closed the account. This is a bridge and tunnel crowd and obviously too amateur to satisfy any clients needs. They are probably not FDIC insured so if they bust your money is gone. I cannot trust them. Their ethic of conducting a business is not, their practice is how good they can advertise apposed to true morality of structuring.
Wepay sucks
on 01 Dec 2011 at 06:01
WePAY SUCKS!!!! Open an account with them had a Custumer make a payment, item was shipped and received ,my account bal was PENDING FOR OVER TWO WEEKS.all I got was a stock answer from wepay( waiting for buyer confirmation !) WTF IS THAT..buyer email me that they made confirmation a week ago..I guess I complained enough that wepay LOCKED MY ACCOUNT,I'm going back to PayPal ,at least they screw upfront
Junior
on 29 Apr 2011 at 06:22
Scam artist? Lmao.. I've been using wepay for almost a year now, best move I've ever made.
Joel
on 13 Apr 2011 at 04:34
No unsubscribe button on any of their communications, I have no idea on how they got my personal details perhaps they hacked an account of mine. I have a feeling these guys are a pack of scam artists
mark miller
on 03 Feb 2011 at 02:31
i just wanted to share my experience with wepay i have been looking for an alternative to paypal and signed up for wepay back in december. i deposited $50 in december and went on to confirm my bank account. after a while no micro funds were transfered to my bank account and i contacted the support team to see what is going on. they first told me my account/routing number must be incorrect and had me updated it. micro funds were never transfered even after i updated the info which was correct. after a few week i picked up the phone and talked to them to see what they can to in order for me to correct this issue. they told me again the numbers must be incorrect or there must be an issue with my bank. i contacted my bank and they confirmed they would never deny a direct deposit to my account and also confirmed there was no micro deposit made since december. i went ahead and talked to support again and they told me there is nothing they can do and asked me to send them a copy of a void check and my id. i refused to do that since i don't like to send any copies and don't see the need since we are not living in the 80's. the support guy informed me there was nothing they can do for me and agreed to send me a check and close my account. the conversation happened on january 11 and the check was supposed to be send on the same day. today is february 2nd and i still haven't received the funds. i contacted the support guys again today and they just told me they were sorry and asked me to confirm the address again. my intentionas are not to bash the company but just tell you guys what i have been going trough and to share my experience. i simply have a bad feeling and don't think the support guys are really putting any effort in making sure things are being done correct the first time. also, when i told them they should close my account they never tried to apologize or make any effort to correct the mistake and to try and keep me as a customer. i have a small business and i know what i do when a client tells me he wants to cancel my service or change the service provide. i'll keep you posted and let you know as soon as i have received the check.

WePay screenshots

WePay screenshot

WePay screenshot

Link to application information
Company blog

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